Who we are?
We are the data controller for the purposes of the personal data we collect via our website and for the performance of the services listed under the usages of your personal data, below (together, the “Services”).
Our website address is: https://www.foam2home.co.uk
Collection of personal data when you visit our website
Orders and Product Returns:
If you order from our website, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order and fulfill the contract of sale with you. We use the personal data provided by you to process your order and returns. For this purpose, we can pass on your payment data to our house bank or to the selected payment service provider. If we deliver goods to you, we will pass on your personal data to the assigned shipping company for delivery. If you want to do a product return, we will pass on your personal data to the company for the pick-up and collection of the product. The legal basis for this is that the processing is necessary to fulfil the contract of sale with you and for our legitimate interest to achieve a logistics process that caters to our business needs.
Failure to provide the mandatory personal data may mean that your order with us cannot be carried out.
We may collect information about your visit to and use of our site, www.foam2home.co.uk When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We are represented in the social networks mentioned below. If you contact us via our social media channels, we process the personal data that you provide us with as well as the personal data that is necessary to process your request. Insofar as you have given your consent to the operators of the respective social media platforms, the processing is carried out on the basis of your consent.
Contact forms and communications
When you contact us through email or via the contact form on our website, the information you provide will be processed for the purpose of processing your request and for the event that follow up questions arise. If you are contacting us in relation to your purchase, our legal basis for the processing of your personal data is that it is needed to fulfill our contract of sale with you. If you are contacting us in relation to other matters, our legal basis for the processing of your personal data is our legitimate interest to address your concern.
Newsletters and electronic notifications
We send newsletters, e-mails and other electronic notifications containing promotional information. Our newsletter contains information about our products, offers, promotions and our company. For the subscription to our newsletter, we use an Opt-In procedure. To stop receiving the newsletter, you may withdraw your consent to or object to receiving the same at any time by emailing email@example.com .
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Within the scope of our activities and services it may become necessary for us to disclose the personal data stored about you to natural persons, legal entities or public authorities. We conclude contracts with our service providers, which ensure that they may only process personal data in a way that we have explicitly instructed them to do so. External service providers who may receive personal data generally fall into the following categories of recipients:
- Subsidiaries and affiliates
- Online payment providers
- Assigned shipping company
- Online delivery management providers
- IT service providers
- Collection service providers
- Collection service providers
If personal data is processed in countries outside of the European Union, we will ensure that your personal data is processed in accordance with EU GDPR. In the absence of an adequacy decision, we only transfer data to service providers from third countries that offer suitable guarantees in accordance with the Standard Contractual Clauses.
How long we retain your data
We keep your personal data for the period of the customer relationship with you or for the legally required period after termination of such relationship or agreement in order to defend legaI claims, to protect and enforce our rights, or to comply with laws and regulations.
What rights you have over your data
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
Location of Processing
Ireland is the primary location where the collected data is processed.