FAQ

Orders are delivered Monday through Friday.

Orders may be slightly delayed if there is a public/bank holiday.

If your order has not been dispatched from our fulfillment centre to the courier,  you can amend the delivery address by contacting our customer service on hello@2home.ie.

PLEASE NOTE though that if your order has already left our centre the address can not be changed.

Unfortunately, we do not deliver to the Islands and Highlands however please contact our Customer Support on hello@2home.co.uk if you need any further assistance.

Unfortunately, since we are an E-Commerce business we do not have a showroom.

All our polyester products are manufactured in Ireland to the highest standards using the best quality Irish produced polyester fibres.

Foam 2 Home convert Foam from the UK’s and Irelands leading producers of PU Foam. Our foams meet the highest manufacturing standards and meet all UK and Ireland Fire safety regulations.

Stockinette is often fitted to foam to help prevent wear to your cushion covers. Stockinette will allow you to fit your foam with greater ease. Stockinette is knitted, stretchy cotton mix fabric, that provides a barrier between foam and the underside of your fabric to help prevent wear and will considerably ease fitting. Stockinette can be fitted to any length of foam however it has a maximum stretched width of 100cm.

Dacron is a spun polyester fibre. In sheet form it is added to your foam order to provide extra body to a cushion. We will add stockinette free of charge to orders requiring Dacron as this will help prevent the Dacron catching of the cushion zip during fitting.

6oz is approx 1/2″ thick and 12oz approx 1″ thick so you will need to adjust your measurements accordingly,

We offer two weights of Dacron, 6oz and 12oz, which are available to add to your order when entering sizes. The general rule of thumb is that in our experience, measure the border width of your cover (assuming a box style cushion), match the thickness for the foam to the boarder of the cover, then add 12oz Dacron. This will provide you with a well fitted cushion cover.

6oz dacron is approx 1/2 thick and 12oz approx 1″ thick so you may need to adjust your measurements accordingly.

Unfortunately, your foam will not come in a cover as we only supply foam so you will need to source fabric yourself.

Yes!!. All of our off cut foam and polyester is recycled or repurposed.

Please go to our cut-to-size page and follow the 5 steps on how to order.

This is foam that is cut to the customer’s individual requirements. It will be guaranteed to be square cut and have clean edges.

If possible it is always best to measure sizes from your existing covers, measuring old foam is not always accurate as foam can become misshaped over time. Measure your covers from corner to corner, along the seams, pulling the cover taught to ensure you get a good fit. It is always best to measure both front and back of each cover as some cushions can vary in width front to back. Again when measuring the depth of a cushion, it should be done seam to seam.If you have a piped edge cover, measure between the piping. You should order foam to the size of the cover boarder width and then add Dacron and stockinette to get the best fit for your cushion. You should never measure across the middle of a cushion as it may have a domed top which will affect your overall measurements. Please select the appropriate product shape from our list and enter your dimensions as per the measuring process above.

We recommend you upload your template during the order process.

Alternatively, please email your template to hello@2home.co.uk or post to the following address:

Foam2Home

Belfast

The smallest thickness of a piece of foam that we can cut is around 7mm.

It is normal for foam to have a variance in colour, it is just part of the manufacturing process. This will have no effect on the quality of the product.

All foam may have a “new foam” smell, however everyone’s sense of smell differs.

This smell will disspate after a short period of airing the foam out.

Although we aim to meet all our customer’s needs. For very small cut-to-size pieces it often requires more production work to cut sheets into very thin pieces. Therefore, we require customers to spend a minimum of £20 or alternatively purchase a piece with a minimum thickness of 7mm.

No you do not, you can order online through our website without an account.

If you wish to register for a trade account, please either go to our home page and click “register” and fill out all your details, an member of our team will then see if your account is suitable to be approved and you will receive an email stating if it has been approved or not.

Or if you would like to chat to a member of our team please email us on hello@2home.co.uk.

Unfortunately as we are an E-Commerce business we only offer a delivery service.

Unfortunately not, all orders must be placed through our website.

Please contact hello@2home.co.uk and a member of our team will assist you.

Yes, as long as your order has not been processed. Please contact hello@2home.co.uk and a member of our team will assist you.

At the final step of production your new Mattress2Home mattress is rolled and vacuum packed ready to be  shipped to you by our courier, DPD.

We ship throughout mainland UK directly to your door.

Yes, your mattress meets all fire retardant laws.

Sizes available are : Single, & Double.

All mattresses are 27cm deep.

Our  Mattress2Home range are a medium feel, soft and luxurious.

Yes, almost everyone, as due to the medium feel of each mattress, it provides the right amount of firmness to keep the hips and shoulders lifted and cushioned.

All our Mattress2Home range arrive straight to your door rolled up and you can leave it rolled for up to 6 months.

Yes, you should always rotate your mattress regularly from top to bottom as well as turning it regularly.

We would also suggest to air the mattress for a couple of hours once you open it.

Your new mattress will be ready to sleep on within 1 hour of opening but please note that it may take up to 48hours for all wrinkles to fully disappear.

With our Mattress2Home range we have ensured it is a luxurious and comfortable mattress so there is no need for a mattress topper.

To unpack your new mattress it is really easy, just take off the packaging, unroll it and put it on your bed.